As a follow-up to our post  predicting a decline in personal email use caused by the increase use of social networks, we look at how this prediction might mean a change to how businesses communicate with their customers. (continue reading…)

As social networking sites such as MySpace, Facebook and LinkedIn gain in popularity, it will be interesting to see what effect this has on email use.  At The Buszko Group, we predict a decline in email utilisation as information and communication shifts towards utilising social networking platforms. (continue reading…)